CITB Practice Behavioural Case Study Questions Exam

The behavioural case study questions are designed to test how you respond to health and safety situations on a construction site. They are based on the principles established in the industry’s film Setting out – what you should expect from a site and what they expect from you.

The behavioural case study questions that will be in the full test are not published which means that they are not available to revise from in the same way as you can for the knowledge questions. This is because they have been Included to measure your responses to a presented situation.

However to help you prepare for your test a sample case study has been written to help explain the way in which they work, and it has been included here for you to walk through. A further two sets of case study questions have been written specifically for the simulated tests to ensure that the test offered is as close to the real test as possible.

In your exam you will have to answer 12 behavioural case study questions. Each case study is a series of 4 linked multiple choice questions which follow a fictional character as he or she faces a series of decisions whilst working on a Site. Each question will ask you how the person in the case study should behave. We have created a set of of 3 case studies with 12 questions in total for you to answer. Once you have selected your answer and then the Next button, you will be presented with the next question. Be sure to read the questions carefully and review the answer you have selected before continuing. Once you select Next to move on you will not be able to return to the question. You will also have to select an answer to move on so that the case study can unfold.

You can try this case study as many times as you like. For other mock questions for the CSCS test please check out our other pages.

Case Study

1. Lee arrives at a small house building site to work as an agency labourer. He can't see anyone around and there is no obvious site office.

What should Lee do?

Give ONE Answer

Give up and call the agency

Wait at the site entrance until he can attract someone's attention.

Wait in his van and try again later.

Wander around the site until he finds someone to ask.

Question 1 of 12

2. The site manager tells Lee to sign in and then go to the plot where he will be working

What should Lee do?

Give ONE Answer

Go to the plot as directed.

Ask one of the other labourers about the site rules.

Ask for a site induction.

Go to find the toilet and welfare facilities.

Question 2 of 12

3. When he gets to the plot Lee is concerned that the ladder is too short to get to the first floor safely.

What should Lee do?

Give ONE Answer

Get on with the job using the ladder.

Find a longer ladder elsewhere on site.

Complain to the bricklayer that the ladder is unsafe.

Go and tell the site manager that the ladder is too short.

Question 3 of 12

4. Later that day Lee cuts his finger.

What should Lee do?

Give ONE Answer

Get a plaster and report it at the end of the day.

Wipe the blood on his jacket and carry on working.

Pack up and go home

Find the first aider to get treatment.

Question 4 of 12

5. It is Jeff’s first day on the job. He underestimates the amount of time it would take to commute and is running late. He hurries to the office to meet his supervisor, who will prepare him for his first day with a site induction. As they are walking, the supervisor tells Jeff where the fire assembly location is. Being unfamiliar with the layout, Jeff is confused by supervisor’s directions. He is unsure of where he should meet everyone during a fire evacuation—what is the next thing Jeff should do?

Give ONE Answer

Finish the induction and then ask the first coworker he sees where he should go during the evacuation.

Finish the induction and then find the health and safety representative to get guidance

Ask his supervisor to clarify where the meeting point is

Carry on with the induction and hope a fire does not happen—he can follow everyone else if there is an emergency

Question 5 of 12

6. Jeff’s supervisor gives him his next task, which requires a full-body harness. Jeff is eager to get to work, but he has never put on this type of harness before. He should he go about starting the task?

Give ONE Answer

Watch his coworkers closely and do what they are doing

Try to put on the harness the best he can and start on his assigned task

Ask for the instructional menu and glance over it quickly before starting the task

Tell his supervisor he is inexperienced and ask that someone who has been trained and proven competent give guidance

Question 6 of 12

7. Jeff is working in the hearing protection area. As he heads outside of the area to get water on his break, he notices there is a panel dangling from the ceiling. Nobody else has noticed it. What should Jeff do next?

Give ONE Answer

Avoid the panel as he leaves for his break—it is not his job to note or fix the health and safety hazards on the job

Place a sign on the wall in the area of the panel, so others can avoid the panel too

Take his break as scheduled and then find a supervisor to report the dangling panel

Return to the area and warn his colleagues, then report the panel immediately to his supervisor

Question 7 of 12

8. Upon meeting the site manager, the manager starts to tell Jeff his next task—a site induction. Before he gives Jeff the details, he is urgently called away for a meeting. What should Jeff do next?

Give ONE Answer

Patiently wait for the site manager to return and arrange the site induction

Find someone who works there and see what everyone else is doing

Grab some tools and start working on what he thinks he should do

Look around for someone with authority and ask them what to do

Question 8 of 12

9. It is Jeff’s first day of work and he shows up early. He doesn’t see anyone else there and he’s not sure where the office is located. What is Jeff’s next step?

Give ONE Answer

Stand near the entrance of the site until he sees someone

Return to his vehicle and wait until the time he is scheduled, and then go to the entrance

Call the agency that hired him onto the job and ask for help

Go back home and give it another try the next day

Question 9 of 12

10. When the induction is over, Jeff receives the details of his next assignment. It requires a ladder. When he gets the ladder and extends it, the ladder ends up being too short when used correctly. What should he do?

Give ONE Answer

Ask a taller coworker that is standing nearby to give him a hand

Talk to the supervisor about the problem with the ladder and ask for a taller ladder or another piece of equipment to carry out the task

Use a couple of bricks to position securely under the ladder and make the ladder taller

Stand on the very top of the ladder and try to reach the item

Question 10 of 12

11. When Jeff meets his supervisor, he is told he must go through site induction. As he is being inducted, Jeff is told a procedure for locking out a broken machine. He does not understand the procedure. What should he do?

Give ONE Answer

Wait until the site induction has finished so he doesn’t interrupt, and then ask about the procedure

Get the supervisor’s attention immediately and ask about the part of the procedure he doesn’t understand

Ask a fellow coworker to explain or show him the part he does not understand

Forget about it, so the induction ends and he can work sooner

Question 11 of 12

12. When Jeff is taken to his new work area, his task requires him to work in a hearing protection area. He puts the ear protectors on and finds that there is a pad missing on the left side. What is the next step Jeff should take?

Give ONE Answer

Immediately request new protective equipment and stay out of the area until his ears are properly protected

Find a cloth or some cotton to create a substitute so he can do his job

Work through it and then get new ear protectors on his next break

Take off the damaged protective equipment and continue working

Question 12 of 12

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